Terms of service

These Terms and Conditions (“Terms”) govern your access to and use of aervoco.com, including any purchases, subscriptions, content, products, features, and services made available through the website.

The website is operated by [full legal business name], doing business as Aervo Co (“Aervo Co,” “we,” “us,” or “our”).

By visiting our website, creating an account, placing an order, enrolling in a subscription, or otherwise using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the website or purchase our products.

1. Eligibility

You must be at least 18 years old, or the age of legal majority where you live, to make a purchase from Aervo Co.

By using the website or placing an order, you represent that:

  • You are legally able to enter into a binding agreement.
  • The information you provide is accurate and complete.
  • You are authorized to use the payment method submitted.
  • Your use of the website complies with applicable laws.

Our products are intended for personal, lawful use and may not be purchased for unauthorized resale or distribution.

2. Products and product information

Aervo Co sells dietary supplements and other health and wellness products.

We make reasonable efforts to display product descriptions, ingredients, photographs, packaging, sizes, quantities, and prices accurately. However, packaging, label design, ingredient sourcing, colors, and other product details may change from time to time.

Images displayed on the website are provided for general illustration. Actual product appearance may vary slightly due to packaging changes, device displays, lighting, photography, or manufacturing variations.

We reserve the right to:

  • Modify or discontinue a product at any time.
  • Limit the quantity of products available for purchase.
  • Correct product descriptions, pricing, or typographical errors.
  • Refuse or cancel orders that appear fraudulent, abusive, unauthorized, or intended for improper resale.

3. Dietary supplement and medical disclaimer

Information provided by Aervo Co, including information on our website, product pages, advertisements, emails, social media accounts, packaging, and customer communications, is provided for general informational and educational purposes only.

It is not medical advice and is not intended to replace advice, diagnosis, or treatment from a qualified healthcare professional.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

FDA guidance requires this disclaimer when qualifying structure/function claims are made about dietary supplements.

Consult a qualified healthcare professional before using a dietary supplement, particularly if you:

  • Are pregnant or nursing.
  • Are taking prescription or over-the-counter medication.
  • Have a medical condition.
  • Are preparing for surgery.
  • Have allergies or sensitivities.
  • Are considering giving a product to a child.

Always read and follow the product label. Do not exceed the recommended serving unless directed by a qualified healthcare professional.

Stop using a product and seek appropriate medical attention if you experience an adverse reaction. In a medical emergency, contact emergency services immediately.

Individual experiences and results vary. Customer reviews, testimonials, examples, or product experiences do not guarantee that another customer will receive the same results.

4. Orders and order acceptance

Submitting an order does not guarantee acceptance. An order is considered accepted after we process the payment and send an order confirmation or shipping confirmation.

We may refuse, limit, or cancel an order for reasons including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraud or unauthorized payment.
  • Abnormal order quantities.
  • Resale activity.
  • Shipping restrictions.
  • Violation of these Terms.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method for the canceled portion of the order.

Please review your shipping address and order information before completing your purchase. Customers are responsible for providing accurate and complete delivery information.

5. Prices, taxes, and payment

All prices are displayed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and product availability may change without notice. The price charged will generally be the price displayed at checkout when the order is submitted.

Applicable sales tax, shipping charges, and other fees will be displayed during checkout when required.

By submitting payment information, you authorize Aervo Co and its payment processors to charge the applicable amount to your selected payment method.

If a payment is declined, reversed, disputed, or otherwise cannot be completed, we may cancel or suspend the associated order or subscription.

Promotional codes:

  • Must be used before their expiration date.
  • May be limited to one use per customer or household.
  • May not be combined unless expressly stated.
  • Have no cash value.
  • May be canceled when obtained or used fraudulently.

6. Shipping and delivery

Shipping estimates are estimates only and are not guaranteed delivery dates.

Delivery may be affected by carrier delays, weather, holidays, incorrect addresses, customs processing, natural disasters, or circumstances outside our reasonable control.

Customers are responsible for providing a secure and accurate delivery address. Aervo Co is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Shipping eligibility, processing times, delivery estimates, lost packages, damaged packages, and related matters are governed by our Shipping Policy, which is incorporated into these Terms by reference.

7. Subscriptions and recurring charges

Certain Aervo Co products may be available through an automatic recurring subscription.

Before completing a subscription purchase, the checkout page will display the material subscription terms, which may include:

  • The recurring price.
  • Billing frequency.
  • Products included.
  • Applicable discounts.
  • How to cancel or modify the subscription.

By enrolling in a subscription, you authorize Aervo Co and its payment providers to automatically charge your selected payment method at the stated frequency until the subscription is canceled.

Subscription orders will continue automatically unless canceled before the next order is processed.

You may cancel your subscription through the available customer account or subscription-management portal, or by contacting us at aervoco@gmail.com.

Cancellation prevents future subscription renewals. It does not automatically cancel or refund an order that has already been processed, shipped, or submitted for fulfillment. Any refund eligibility for an already-processed order is governed by our Refund Policy.

We may change subscription pricing or other material terms by providing notice when required by applicable law. You may cancel before the changed terms take effect.

Federal requirements applicable to online recurring offers generally require clear disclosure of material terms and express informed consent before charging a customer.

Additional terms may be provided in our separate Subscription Policy, which is incorporated into these Terms by reference.

8. Returns, refunds, and money-back guarantees

Returns, replacements, cancellations, and refunds are governed by the Refund Policy displayed on our website at the time of purchase.

Any advertised money-back guarantee, including a 60-day money-back guarantee, is subject to the requirements, deadlines, limitations, and exclusions stated in the applicable Refund Policy or promotional offer.

Refunds, when approved, are generally issued to the original payment method. Financial institutions may require additional time to post an approved refund.

Shipping fees, return shipping costs, promotional items, subscription orders, opened products, multiple-unit purchases, or previously refunded purchases may be treated differently as stated in the Refund Policy.

Nothing in these Terms limits any non-waivable consumer rights provided by applicable law.

9. Chargebacks and payment disputes

We encourage customers to contact us at aervoco@gmail.com before initiating a chargeback so that we have an opportunity to investigate and resolve the issue.

We reserve the right to provide relevant order records, shipping confirmations, subscription authorizations, customer communications, account activity, and other transaction documentation to banks, payment processors, fraud-prevention providers, or card networks when responding to a payment dispute.

Fraudulent or abusive chargebacks may result in cancellation of future orders or restrictions on future purchases.

This section does not prevent a customer from exercising lawful rights through their card issuer or financial institution.

10. Accounts and account security

Certain website features may allow or require you to create an account.

You are responsible for:

  • Keeping your login credentials confidential.
  • Restricting access to your account and devices.
  • Providing current and accurate information.
  • Notifying us promptly of suspected unauthorized use.

You are responsible for activity occurring through your account unless prohibited by law.

We may suspend or terminate an account if we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.

11. Reviews, testimonials, and customer content

You may have the opportunity to submit reviews, testimonials, photographs, videos, comments, messages, or other content.

By submitting content, you represent that:

  • The content reflects your honest experience or opinion.
  • You own the content or have permission to submit it.
  • The content does not violate another person’s rights.
  • The content is not false, misleading, defamatory, unlawful, or fraudulent.
  • You have disclosed any material relationship, compensation, free product, or incentive connected with the content when required.

You retain ownership of your original content. However, by submitting content to Aervo Co, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, edit, format, distribute, and promote that content in connection with our website, products, advertising, social media, and marketing.

We may remove or decline to publish content that violates these Terms or is otherwise inappropriate, misleading, unrelated, or unlawful.

We do not guarantee that every submitted review or comment will be published.

12. Intellectual property

The website and its contents—including the Aervo Co name, logos, product packaging, graphics, photographs, videos, advertisements, text, designs, icons, page layouts, and software—are owned by or licensed to Aervo Co and are protected by applicable intellectual-property laws.

You may use the website only for personal, noncommercial shopping and informational purposes.

Without written authorization, you may not:

  • Copy, reproduce, republish, distribute, or commercially exploit our content.
  • Use our trademarks, branding, packaging, or product images.
  • Create confusingly similar websites, advertisements, or products.
  • Scrape, harvest, or automatically collect website information.
  • Remove copyright, trademark, or proprietary notices.
  • Misrepresent an affiliation with Aervo Co.

No right or license is granted except as expressly stated in these Terms.

13. Prohibited uses

You may not use the website or our services to:

  • Violate any applicable law or regulation.
  • Commit fraud or submit unauthorized payments.
  • Impersonate another person or business.
  • Introduce viruses, malware, or harmful code.
  • Interfere with website security or functionality.
  • Collect personal information about other users.
  • Submit false reviews or deceptive content.
  • Infringe intellectual-property or privacy rights.
  • Purchase products for unlawful or unauthorized resale.
  • Abuse promotions, refund programs, subscriptions, or guarantees.
  • Engage in conduct that harms Aervo Co, our customers, or our service providers.

We may restrict access, cancel orders, suspend accounts, or take other reasonable action in response to prohibited conduct.

14. Third-party services and links

Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, subscription platforms, analytics providers, social media platforms, and advertising services.

Aervo Co does not control and is not responsible for the content, availability, security, privacy practices, or performance of independent third parties.

Your use of a third-party service may be governed by that third party’s own terms and policies.

15. Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.

By using the website, you acknowledge that information may be processed as described in the Privacy Policy.

16. Electronic communications

By using the website, placing an order, or contacting us electronically, you consent to receive transaction-related communications electronically, including order confirmations, shipping updates, subscription notices, policy updates, and customer-service messages.

Marketing emails may be discontinued by using the unsubscribe link included in the communication. Unsubscribing from marketing messages will not prevent necessary transactional or account-related communications.

17. Disclaimer of warranties

To the fullest extent permitted by law, the website, its content, and our services are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The website will always be available, secure, or error-free.
  • Product information will be free from every typographical or technical error.
  • Website defects will always be corrected immediately.
  • A product will produce a specific health, wellness, or personal result.
  • Every product will be appropriate for every individual.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

Any warranties that cannot legally be excluded remain in effect to the extent required by law.

18. Limitation of liability

To the fullest extent permitted by law, Aervo Co and its owners, employees, contractors, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the website, products, or services.

This includes, where legally permitted, loss of profits, revenue, data, business opportunity, goodwill, or anticipated savings.

To the fullest extent permitted by law, Aervo Co’s total liability arising from a particular order or transaction will not exceed the amount you paid to Aervo Co for the product or order giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be limited or excluded.

19. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Aervo Co and its owners, employees, affiliates, contractors, suppliers, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your unlawful use of the website or products.
  • Your violation of these Terms.
  • Your infringement of another person’s rights.
  • Content you submit.
  • Fraudulent, misleading, or unauthorized conduct associated with your account.

This section does not require you to indemnify Aervo Co for conduct for which indemnification cannot legally be required.

20. Governing law and legal disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where another jurisdiction’s mandatory consumer laws apply.

Any legal proceeding arising from these Terms or your use of the website must be brought in a state or federal court located in [County], Texas, and the parties consent to the jurisdiction of those courts.

Before filing a lawsuit, you and Aervo Co agree to make a reasonable good-faith effort to resolve the dispute informally by written communication.

Nothing in these Terms prevents either party from seeking relief in small-claims court when eligible.

21. International customers

Customers purchasing from outside the United States are responsible for determining whether products may legally be imported, possessed, or used in their location.

International customers may be responsible for customs charges, import duties, taxes, inspections, delays, or product seizures imposed by local authorities.

Nothing in these Terms waives mandatory rights that cannot legally be waived under the laws applicable to an international customer.

22. Changes to these Terms

We may update these Terms periodically to reflect changes to our business, products, services, technology, or legal obligations.

The updated version will be posted on this page with a revised effective date. Changes apply prospectively unless applicable law requires otherwise.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms.

23. Termination

We may suspend or terminate access to the website, an account, an order, or a service if we reasonably believe that a customer has:

  • Violated these Terms.
  • Engaged in fraud or unlawful conduct.
  • Abused a promotion, guarantee, or refund program.
  • Threatened the security or operation of the website.
  • Created legal or financial risk for Aervo Co.

Provisions that are intended to survive termination, including intellectual-property, disclaimer, limitation-of-liability, indemnification, and dispute provisions, will remain in effect.

24. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

25. No waiver

A failure by Aervo Co to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

26. Assignment

You may not transfer or assign your rights or obligations under these Terms without our written consent.

Aervo Co may assign these Terms as part of a merger, acquisition, sale of assets, business restructuring, or transfer to an affiliated entity, subject to applicable law.

27. Entire agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, Subscription Policy, and any additional terms presented at checkout, constitute the complete agreement between you and Aervo Co regarding your use of the website and purchase of products.

If a specific promotional or checkout term conflicts with these Terms, the more specific term will govern that transaction unless prohibited by law.

28. Contact information

Questions regarding these Terms may be sent to:

Aervo Co
Email: aervoco@gmail.com
Website: aervoco.com